The Management and Consulting Group!
Email - hthomson@lplus.ca
Phone - (416)315-8309
- The Management and Consulting Group conducts business as a Canadian company
- The softwware product is referred to as LPlus Software
- Invoices will be charged in Canadian Dollars and are subject to taxes, HST/GST where applicable
- Payment can be sent to 406-217 Scotland St, Fergus, Ontario N1M 3L8
- You will be invoiced automatically for your support agreement renewal
- Prices can be changed without advance notice
- Support Service, including the ability to download software will cease 10 days after an unpaid support program invoice is due
- The Support Program can be suspoended or canceled at MCG's sole discretion should invoices be owing and unpaid.
- There will be a reinstatement charge for customers who wish to resume support service after it has lapsed
2023-2024 Support Program
Terms and Conditions
- The term available for the 2023-2024 Support Program is 12 Months.
- Each portion or module of software that is installed carries its own Annual Charge.
- An Invoice will be sent approximately 30 days from the end of the support coverage, which will cover the LPlus Software that you have installed at the present time.
- Payment of this Support Program entitles you to the following:
1. Program Updates as program fixes are implemented and new features are added
2. Consulting, Problem Analysis and assistance with the use of LPlus Software
- You will be invoiced annually to continue this support service.
- Should you choose to not renew your support program, the coverage will cease 10 days after the lapse date of the support program in effect.
- There will be a reinstatement charge of $750, in addition to the annual charge, for customers whose support program has lapsed, and who wish to reinstate the coverage.
- Customers whose support program has lapsed will be charged for support service at the current hourly rate with a minimum charge per incident of $75.
- Customers whose support program has lapsed will be charged $750 for a single download, if required. If the customer is adding a module, the charge for the module will be added to the one-time download invoice.
- Terms, conditions and prices are subject to change without notice at any time.